Talk To A
Real Human.
Refunds, changes, a question about your order or the gummies themselves. One email and we take it from there.
Email Us In One ClickOpens your email app with everything ready. Just add your order number and hit send.
The fastest way to reach us and the best one for anything about a specific order.
Monday to Friday, 9:00 a.m. to 6:00 p.m.
Saturday 9:00 a.m. to 4:00 p.m. Sunday 9:00 a.m. to 2:00 p.m. You can email us any time and we pick it up from here.
Writing about an order? Include this.
It saves a round of back and forth and lets us solve it in one reply.
- Your order number, the one you got in your confirmation email.
- The email address you used at checkout, if it is different from the one you are writing from.
- What you would like us to do: refund, change, cancel or just a question.
- A photo, if something arrived damaged or looks wrong.
See a charge you do not recognize?
On your statement our charge can appear under the VICE name with a short code added by our payment processor, so it may not read exactly as it does on this site. Write to us before you contact your bank. Send the date and the last four digits of the card and we will identify it. If it should not be there, you get it back.
Ask Us About A Charge