Shipping policy

Thank you for choosing VICE. We are dedicated to delivering premium products through a dependable and transparent international logistics network.

  1. Global Fulfillment & International Distribution To bring innovative products to market at competitive prices, we operate through a worldwide fulfillment network with distribution partners across the United States, Europe, and Asia. Depending on product availability and your shipping destination, your order may be dispatched from whichever fulfillment center is best suited to deliver to you efficiently. For certain specialized formulations, inventory may be sent directly from our international manufacturing and logistics partners in Asia. This global sourcing approach allows us to uphold strict quality standards while making advanced cosmetic solutions available that are not typically accessible through domestic-only distribution.

  2. Order Processing Time All orders are processed within 1–2 business days after payment has been confirmed. Orders are not handled or shipped on weekends or public holidays.

  3. Estimated Delivery Time Standard delivery window: 7–15 business days from the moment the order is dispatched. Please keep in mind that delivery estimates begin once the order has shipped, international shipments may take longer due to customs clearance or carrier delays, and high-demand periods can affect transit times.

  4. Shipping Rates We offer FREE shipping on all subscription orders to the US.

  5. Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number and a link so you can follow your shipment in real time. For international orders, tracking updates may take several days to reflect movement.

  6. Customs, Duties & Taxes International shipments may be subject to customs duties, import taxes, or other local fees depending on the regulations of your country. These charges are the customer's responsibility and are not included in the purchase price.

  7. Address Accuracy Please make sure your shipping details are accurate and complete at checkout. We cannot be held responsible for failed deliveries caused by incorrect information provided by the customer.

  8. Contact Information
    Trade Name: VICE
    Phone: [PHONE] 
    Email: info@your-vice.us